Return Home Division of Commercial Grinding Services,Inc.
2100 Abbey Avenue, Cleveland, OH 44113
216-241-1340 | 800-379-1433
FAX: 216-241-6129
  

CGS Survey —

We here at CGS continually strive for customer satisfaction by providing the best possible customer care and the manufacturing of top quality products.
To assist us in better serving you, please take a few moments
to complete our Survey.

The CGS Staff wishes to Thank You in advance for your time!
______________________________________________________________________

1) Please rank our new Website Layout:
Greatly Improved Site No Improvement Poor

2) Are you able to find what you are looking for?
No Problems Somewhat Difficult Poor - Difficult to Find

3) Is the overall attitude of CGS Employees up to your expectations?
Excellent Needs Improvement Unable to Answer

4) Do we give prompt attention to your RFQ’s?
Satisfactory Needs Improvement Unable to Answer

5) Are your special tooling orders delivered on time as per the quotation?
Satisfactory Needs Improvement Unable to Answer

6) How would you rate the processing of your orders?
Satisfactory Needs Improvement Unable to Answer

7) Does CGS tooling arrive in appropriate packaging and in good condition?
Satisfactory Needs Improvement Unable to Answer

8) Please rank CGS' Products:
Great Quality & Value Satisfactory Poor

9) How would you rate the overall Quality and Performance of our products?
Satisfactory Needs Improvement Unable to Answer

10) Would you say CGS carries sufficient Inventory levels?
Satisfactory Needs Improvement Unable to Answer

11) Are the prices of CGS products competitive in your area?
Satisfactory Needs Improvement Unable to Answer

12) Has the new CGS Catalog had any effect on your Sales?
No Effect Unable to Answer

13) Please rank General Information & Tool Descriptions:
Adequate Need Better Descriptions Poor Info

14) Additional Comments or Suggestions you may have to help us serve you better:

          





 

 

 

How are
we doing ?